E-commerce Operations

Bring orders, inventory, picking, shipping and returns into one workflow instead of tracking each channel separately.

One-time licence purchase. On your local or cloud server.

E-commerce Operations — Dashboard concept
Interface concept with illustrative data

Capabilities for your daily operations.

Online stores, fulfilment teams and businesses selling through multiple channels.

Connected orders

link each order to its customer, inventory and fulfilment status.

Organised fulfilment

follow picking, packing and carrier handover.

Returns

record reasons, inspection and settlement.

Operational reporting

identify delayed orders, blockers and available stock.

Catalogue, variants and prices

Manage product variants, images and prices from the business system.

Orders, inventory and shipping

Follow orders from confirmation through fulfilment, shipment and returns.

Customer accounts and offers

Let customers follow their orders and use offers and coupons for repeat purchases.

From the first step to the outcome.

  1. Receive order

  2. Reserve and pick stock

  3. Ship and track delivery

  4. Inspect returns and settle

See how work comes together.

Explore dashboards, records and reports. These images are interface concepts; see the configured system with our team in a demo.

Connected capabilities. In every solution.

Included across Tele solutions, connecting your operations, digital presence and people.

A website or online store

Present your business and services or sell products through a site connected to your system. Pages, catalogue and order intake are agreed during launch.

AI connected to your operation

Summarise records, understand indicators and assist your team with content and analysis. Access follows user permissions; the AI provider and usage allowance are configured at setup.

Configure without writing code

Adapt fields, forms, reports and approval flows with supported visual tools. Bespoke integrations and advanced software development remain separately scoped work.

Permissions and connected data

Organise roles, approvals, attachments and activity history, and share reports with authorised users instead of duplicating files across departments.

Configured around your business.

Salla, Zid and carrier integrations depend on available APIs and are priced within the integration scope.

We agree launch steps, data and permissions with you. Visual configuration uses the system’s supported tools; bespoke integrations and additional work are agreed before delivery.

Buy your system. Make it your own.

One-time user licences, with your chosen installation, launch and training hours.

Per user · minimum 31,500 SAR
Delivery & training hour · minimum 5580 SAR

Prices exclude VAT. Hosting, third-party usage and ongoing support are separate. Five hours is a minimum purchase, not a commitment to finish every scope in that time.

Purchase and delivery details

Already using a system? Move with confidence.

A migration, testing and reconciliation plan, with 5 complimentary migration hours for new Tele customers on purchase.

Plan your move to Tele