Field Services

Schedule technicians and connect each visit to its site, materials, report and customer acceptance before billing.

One-time licence purchase. On your local or cloud server.

Field Services — Dashboard concept
Interface concept with illustrative data

Capabilities for your daily operations.

Installation, maintenance and technical service companies working at customer sites.

Visit scheduling

see the technician, site and appointment for each task.

Field instructions

attach scope, materials and job notes.

Work reports

record time, parts, results and supporting attachments.

Acceptance and claims

review delivery before turning work into an invoice.

Skills-based scheduling

Assign visits around technician skills, availability and service location.

Visit forms and reports

Record work results, photos, parts and observations on the visit order.

Service approval and billing

Record completion and customer acceptance before reviewing billable work.

From the first step to the outcome.

  1. Receive visit request

  2. Assign technician and date

  3. Perform and document task

  4. Obtain acceptance and bill

See how work comes together.

Explore dashboards, records and reports. These images are interface concepts; see the configured system with our team in a demo.

Connected capabilities. In every solution.

Included across Tele solutions, connecting your operations, digital presence and people.

A website or online store

Present your business and services or sell products through a site connected to your system. Pages, catalogue and order intake are agreed during launch.

AI connected to your operation

Summarise records, understand indicators and assist your team with content and analysis. Access follows user permissions; the AI provider and usage allowance are configured at setup.

Configure without writing code

Adapt fields, forms, reports and approval flows with supported visual tools. Bespoke integrations and advanced software development remain separately scoped work.

Permissions and connected data

Organise roles, approvals, attachments and activity history, and share reports with authorised users instead of duplicating files across departments.

Configured around your business.

Mapping, tracking and offline operation are assessed against devices and team requirements.

We agree launch steps, data and permissions with you. Visual configuration uses the system’s supported tools; bespoke integrations and additional work are agreed before delivery.

Buy your system. Make it your own.

One-time user licences, with your chosen installation, launch and training hours.

Per user · minimum 31,500 SAR
Delivery & training hour · minimum 5580 SAR

Prices exclude VAT. Hosting, third-party usage and ongoing support are separate. Five hours is a minimum purchase, not a commitment to finish every scope in that time.

Purchase and delivery details

Already using a system? Move with confidence.

A migration, testing and reconciliation plan, with 5 complimentary migration hours for new Tele customers on purchase.

Plan your move to Tele