Knowledge & Procedures

Give staff one organised reference for operating procedures and guides, with clear ownership and revision information.

One-time licence purchase. On your local or cloud server.

Knowledge & Procedures — Dashboard concept
Interface concept with illustrative data

Capabilities for your daily operations.

Quality, operations, HR and internal training teams.

Organised knowledge

classify guides by department, process and audience.

Searchable content

collect steps, attachments and frequently asked questions.

Review ownership

assign a procedure owner and review dates.

Appropriate access

show content according to team permissions and information sensitivity.

Central operating handbook

Organise policies, procedures and attachments in a searchable workspace.

Versions and approvals

Track content changes and define review and publishing responsibilities.

Knowledge in context

Connect guidance to the relevant process or team for use in context.

From the first step to the outcome.

  1. Draft procedure

  2. Review and approve

  3. Publish to relevant team

  4. Revise and retain reference

See how work comes together.

Explore dashboards, records and reports. These images are interface concepts; see the configured system with our team in a demo.

Connected capabilities. In every solution.

Included across Tele solutions, connecting your operations, digital presence and people.

A website or online store

Present your business and services or sell products through a site connected to your system. Pages, catalogue and order intake are agreed during launch.

AI connected to your operation

Summarise records, understand indicators and assist your team with content and analysis. Access follows user permissions; the AI provider and usage allowance are configured at setup.

Configure without writing code

Adapt fields, forms, reports and approval flows with supported visual tools. Bespoke integrations and advanced software development remain separately scoped work.

Permissions and connected data

Organise roles, approvals, attachments and activity history, and share reports with authorised users instead of duplicating files across departments.

Configured around your business.

Electronic signatures, employee read acknowledgements and advanced document control are included only when scoped.

We agree launch steps, data and permissions with you. Visual configuration uses the system’s supported tools; bespoke integrations and additional work are agreed before delivery.

Buy your system. Make it your own.

One-time user licences, with your chosen installation, launch and training hours.

Per user · minimum 31,500 SAR
Delivery & training hour · minimum 5580 SAR

Prices exclude VAT. Hosting, third-party usage and ongoing support are separate. Five hours is a minimum purchase, not a commitment to finish every scope in that time.

Purchase and delivery details

Already using a system? Move with confidence.

A migration, testing and reconciliation plan, with 5 complimentary migration hours for new Tele customers on purchase.

Plan your move to Tele